Robinhood Chief Information Security Officer: The biggest obstacle to the crypto industry is not regulation, but user experience
On April 13, Katelyn Perna, chief information security officer at Robinhood Crypto, said that the goal of the crypto industry should be to design tools that make encryption accessible, secure, and simple, without sacrificing self-hosting or decentralization.
As the crypto industry matures, much of the focus remains on regulation, custody, and scalability. But in 2025, the biggest barrier to adoption isn't policy, it's user experience. Crypto's interface is still too complex for everyday users. From managing mnemonic words to deciphering blockchain transactions, onboarding feels more like navigating a maze than joining a financial revolution. Wallets remain fragmented, unintuitive, and risky. To achieve mainstream adoption, the industry must prioritize usability - making wallets and financial instruments more accessible - without compromising the core principles of decentralization. Until then, poor user experience will continue to hold back cryptocurrencies.